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  • in reply to: USB problems with Kinect #102230

    smarley
    Participant

    Replying to my own message as I cannot edit it…

    Problem solved! Previously I was trying to use Ubuntu Mate as Mint 17.3 doesn’t work well with Skylake CPUs. Yesterday, Mint 18 beta was released which does support Skylake – I installed it, and the Kinect now works with no hassle. Hope that’s helpful to someone.

    in reply to: USB problems with Kinect #102226

    smarley
    Participant

    Hi, having a big problem getting the Kinect to be recognized. The light comes on and flashes briefly when the Kinect is first plugged in then goes off. I’ve tried it in USB 2 and 3 ports and have the same outcome:

    terminate called after throwing an instance of 'std::runtime_error' what(): Kinect::Camera::Camera: Less than 0 Kinect camera devices detected

    I then bought a PCIe USB3 card with an NEC chip as recommended, plugged in the extra power connector and still get the same error. The Kinect is model 1414 and has an original power supply. the Kinect works fine under Windows with the official SDK. The output of lsusb is as follows when connected to the PCIe card:

    Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
    Bus 003 Device 009: ID 045e:02b0 Microsoft Corp. Xbox NUI Motor
    Bus 003 Device 008: ID 0409:005a NEC Corp. HighSpeed Hub
    Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
    Bus 001 Device 002: ID 046d:c52f Logitech, Inc. Unifying Receiver
    Bus 001 Device 003: ID 04d9:2519 Holtek Semiconductor, Inc. Shenzhen LogoTech 2.4GHz receiver
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

    The lspci output:

    00:14.0 USB controller: Intel Corporation Sunrise Point-H USB 3.0 xHCI Controller (rev 31)
    03:00.0 USB controller: Renesas Technology Corp. uPD720201 USB 3.0 Host Controller (rev 03)

    Anyone have any other ideas on what else I could try? Thanks.

    • This reply was modified 2 years, 2 months ago by  smarley.
    • This reply was modified 2 years, 2 months ago by  smarley.
    • This reply was modified 2 years, 2 months ago by  smarley.
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